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No matter what your company size happens to be you wear a lot of hats throughout the day. Your need for medical billing education is as diverse as the varied roles you play. Sometimes you find yourself with a problem in need of an immediate solution and other times you need to take a longer-lens look at a strategic challenge. HBMA offers medical billing educational products and on-demand programs to help provide the variety of resources you need to educate your staff for success.
2023 Coding Updates
2023 Coding Updates Presented by Teri Bedard This program is scheduled for 60 minutes and is valid for 1 CHBME credit. Member Price: $49.00 Non...
2022 Washington Update
2022 Washington Update Presented by Matt Reiter This program is scheduled for 60 minutes and is valid for 1 CHBME credit. Member Price: Free Non...
If You Think You May Need to Have a Tough Conversation, You Do! But it Doesn't Have to be Tough!
If You Think You May Need to Have a Tough Conversation, You Do! But it Doesn't Have to be Tough! Presented by Kerry Burchill, PhD Webinar Level:...
Billing and Coding Documentation Rules and the Importance of Compliance
This Presentation is sponsored by Billing and Coding Documentation Rules and the Importance of Compliance Presented by Angela Miller, BBA, CHC,...
CHBME Application Fee
To apply for the CHBME program, download and complete the CHBME Application . Once completed, please send a copy of your application...
2022 Fall Conference - Managing Revenue Cycle Resources for Optimal Results
Speaker: Michael Johnson Session Description: In the past several years medical practices have partnered with third-party vendors to support their...
2022 Fall Conference - Opportunities to Reduce Administrative Burden and Cost: New CAQH CORE Operating Rules
Speaker - Robert Bowman Session Description: Across the healthcare industry, the time and money spent on administrative functions are significant,...
2022 Fall Conference - Washington Update
Speaker: Matt Reiter Session Description: The Washington Update will provide an overview of federal regulatory and legislative policies that impact...
2022 Fall Conference - Anatomy of a Deal - Selling Your Company: the Good, Bad and Ugly
Speakers: Neil Johnson, Greg Noble, Curt Cvikota Session: Anatomy of a Deal - selling your company: the Good, Bad and Ugly, a discussion and...
2022 Fall Conference - Concurrent Session: The Quest for Lost Revenue & Denial Intervention
Speaker - Timothy Mills Session Description: Every year, billing and coding becomes more complex seemingly at the same rate that pressure increases...
2022 Fall Conference - Incentive-Based Revenue Cycle: Drawing on the Power of Data to Improve Performance
Speaker - Matt Seefeld Session Description: Revenue cycle organizations are navigating converging challenges: increased patient financial...
2022 Fall Conference - Ready, Set, Grow!
Speaker: Bob Burleigh Session Description: Creating and sustaining company growth is one of the most challenging parts of owning a billing company. ...
2022 Fall Conference - Who Is Your Number 2?
Speaker: Dave Jakielo Session Description: One of the most difficult growth challenges is finding and/or developing a Chief Operating Officer. If...
2022 Fall Conference - The Number One Reason Cybersecurity Fails
Speakers: Josh Wilhelm, Jason Vanzin Session Description: The frequency at which organizations are falling prey to cybersecurity threats is...
Webinar: How Hacks Happen: Wifi
How Hacks Happen: WIFI Presented by Mark Anthony Germanos This program is valid for 1 CHBME credit. Description : How Hacks Happen: WIFI is for...
Webinar: What is a 7 Element Compliance Program?
What is a 7 Element Compliance Program? Presented by Angela Miller, BBA, CHC, CMC, CDC, CDBS Description : In this program, we will discuss what is...
Integral Leadership: Using the Framework of Spiral Dynamics to Improve Your Organization and Your Life
Integral Leadership: Using the Framework of Spiral Dynamics to Improve Your Organization and Your Life Presented by Caroline Gay Description: There...
The 5-Star Leader: Become the Manager Who Leaves a Legacy
Did you know that 38% of new leaders outright fail in the first 18 months? It’s no surprise when research shows that most companies do not train...
How AI and Automation Will Reshape Billing Services
Medical billing services has been a labor intensive industry since its inception. For the first time, technology is poised to transform the industry....
Robotic Processes - Increase Efficiencies & Profits!
As presented at our 2022 Healthcare Innovation Workshop The definition of robotic process automation (RPA) is computer software ‘robots’ to handle...
Increasing Efficiency in Revenue Cycle Management Through Innovation
As presented at our Spring 2022 Healthcare Innovation Workshop! The implementation of machine learning, artificial intelligence and robotic process...
Perspectives on Patient Responsibility
Originally presented at our 2022 Healthcare Innovation Workshop! Today’s era of healthcare is defined by rising patient responsibility. This trend...
Automation/Changes in Revenue Cycle 2022 & Beyond
As presented at HBMA's 2022 Healthcare Innovation Workshop Session Learning Outcomes: 1. Trends in Revenue Cycle and where things are going 2. New...
The Great Resignation and the Added Impact on Healthcare Revenue Cycle
Originally presented at HBMA's 2022 Healthcare Innovation Workshop! The pandemic has created a national worker shortage. Dubbed "The Great...
HBMA No Surprises Act Webinar Series Part 3: IDR and PPDR Arbitration Processes
Panelists: Rick Kleehammer, Jackie Willet, Holly Louie Moderator: Matt Reiter HBMA is excited to announce the final webinar in our three-part series...
What is the Real Promise of Automation in the Revenue Cycle?
This is a live recorded session from HBMA's 2022 Healthcare Innovation Workshop. Keynote Session: What is the Real Promise of Automation in the...
HBMA No Surprises Act Webinar Series Part 2: Out-of-Network "Surprise Bill" Protections
HBMA is pleased to bring you Part 2 of our three-part webinar series on the federal No Surprises Act (NSA). After covering the NSA’s good faith...
Effective Intelligence: The New Measurement of Revenue Cycle Success
As seen at HBMA's 2022 Healthcare Innovation Workshop! Staff shortages are wreaking havoc on every industry, especially healthcare. Due to COVID,...
HBMA No Surprises Act Webinar Series Part 1: Good Faith Estimate
Panelists: Holly Louie, Rick Kleehammer, Lonnie Johnson Moderator: Matt Reiter Program is approximately 60 minutes HBMA is pleased to announce a new...
Into the Weeds of Revenue Cycle Benchmarking: Data Analysis, and Process Design

Presented by HBMA Board Member Landon Took, MLS, CHC, CCEP, CPCO, CHSP, CHSRAP, at the 2022 HBMA Healthcare Innovation Workshop. This presentation...
Using Intelligent Automation to Outsmart the Revenue Cycle Staffing Crisis
The Great Resignation, in addition to continued challenges due to the COVID-19 pandemic, has worsened existing challenges for many providers and...
Aetna Claims Management
Join Robin Spucches, Senior Project Manager, and Ed Saha, Senior Project Manager, Aetna Provider Digital Tools, for another engaging Aetna webinar!...
2021 Washington Update
The ever-popular Washington Update returns, presented by HBMA’s Director of Government Relations and Capitol Hill insider Bill Finerfrock and HBMA...
Incorporating Telehealth and Remote Patient Monitoring Into Your Business Portfolio
COVID changed the way that both providers and patients think about care delivery. Now, more than ever, offering care through multiple delivery...
How Will the Federal No Surprises Act Impact the State Surprise Bill Laws?
Adding to the complexity of commercial insurance out-of-network revenue recovery is the upcoming interplay between state “Surprise Medical Bill” laws...
How Does the Independent Practice Look After COVID-19?
Kareo conducted a State of the Independent Practice survey in 2021, where 1,300 independent healthcare practices were asked what their current...
Strategies for Reducing Payment Uncertainty with Less Effort, More Satisfaction
Payment visibility is relevant to all healthcare leaders. However, that visibility requires that providers have a clear and accurate picture of who...
HBMA 2021 Session Recordings
Missed HBMA 2021: The Healthcare Revenue Cycle Conference? No need to worry! You can download all the session recordings here! The recordings are the...
2021 HBMA Commercial Payer Panel
Back by popular demand! HBMA is bringing the insurance companies to you. Come hear directly from leading health insurance companies, Aetna, Cigna,...
Aetna Claims Management on Availity - Session 2
Presented by : Robin Spucches and Ed Saha, Senior Project Managers, Aetna Provider Digital Tools Join Robin Spucches, Senior Project Manager, and Ed...
Time-Saving Tips for Using the UnitedHealthcare Provider Portal
UnitedHealthcare continues to introduce new and improved digital services. Join us for an upcoming live webinar to learn more about the new...
Aetna Claims Management on Availity - Session 1
Learn how to use Availity to retrieve Explanation of Benefits (EOB) statements. Speakers will also demonstrate how to upload documentation for...
HBMA Member Panel: COVID-19, One Year Later
At the end of March 2020, HBMA hosted a panel discussion about the immediate impact of COVID-19 on our businesses and what we were doing to adjust....
Patient Consumerism Why Patient Engagement is More Important than Ever
How do providers turn the patient consumerism challenge into an opportunity? The rise of consumerism in healthcare adds yet another dimension to an...
Insights to Help You Get Paid in an Era of Uncertainty
Join us for an insightful conversation around the patient and the future of the patient financial experience. Our presenters, Jonathan Wiik, author...
Changing the Way you Think about Patient Billing in 2021: It is More Critical than Ever
Patient Billing is not what it used to be. There are many flaws in it, especially when it comes to staff efficiency, patient collections, and the...
Aetna's Provider Portal Migration to Availity
Aetna has learned that providers want actionable and personalized billing, tools that provide robust claims functionality and details, and increased ...
Keeping Your Clients and your Organization Current: COVID-19 Response Coding and Billing Updates
CMS’ response to COVID-19 has seen many changes over the past month. This webinar will review the current billing and coding guidelines related to...
HBMA Member Panel: COVID-19 Impact on Our Business - Part 2
At the end of March, HBMA hosted a panel discussion about the immediate impact of COVID-19 on our businesses and what we are doing to adjust. A panel...
COVID-19: Critical Coding and Regulatory Updates
Join us for a review of the critical coding and regulatory updates related to the COVID-19 health crisis to date. Keeping up with these urgent coding...
The 60-Day Rule
In 2016, CMS issued key guidance clarifying the requirements on providers and suppliers to report and return overpayments to Medicare. This webinar...
Leveraging Federal COVID-19 Programs for Your Business: New Federal Loans/Grants, the CARES Act and Other Essentials
New federal programs are designed to help businesses during our collective national health and economic crisis caused by COVID-19. Get key...
Telehealth Updates during COVID-19
With social distancing requirements in place across the country due to COVID-19, many providers are turning to telehealth programs. Policies from...
HBMA Member Panel: COVID-19 Impact on Our Businesses
As individuals and as businesses, we are facing unprecedented times. Let’s not do it alone. This webinar recording is a panel discussion with current...
Anatomy of Successful Enrollment: Setting up your Practice for Success
Health systems have historically accepted that acquiring a physician practice results in a direct loss for these employed physicians, but are willing...
What Primary Care Clinics Do Not Know - But Should
This exciting one hour webinar recording centers on the most common factors affecting primary care practices that most pcp's are unaware of. For...
Moving to Remote Operations: A COVID-19 Webinar and Q&A Session
Are you struggling with business continuity in the face of COVID-19? Unsure whether to close your office and switch to remote operations? As we have...
2020 Outlook for Billing Services
As a new decade unfolds, there's no better time to identify and act on key performance improvement initiatives. 2020 brings both challenges and...
HBMA 2019 Conference Package
This distance learning product includes twelve presentations from the HBMA 2019 Conference. If you missed the meeting these videos will keep you up...
Industry Panel: How to Excel When There are No More Unicorns
Join our industry panel for a thought provoking discussion on how to create more efficient operations in your organization. From automation and new...
The New Offshore Relationship - Automation, Analytics and Knowledge Management
In this session, hear a case study of transforming an offshore relationship. By utilizing advanced analytics, knowledge management, and change...
The 10 Hottest Compliance Issues that you Should Be Looking at in Your Organization
Regulatory compliance in healthcare is a complex, ever-changing industry. Regulatory change means constant vigilance is necessary to prevent serious...
Washington Update - HBMA 2020 Fall Conference
An annual favorite, the Washington Update is your chance to hear exactly what is happening in our Nation’s Capital. Bill Finerfrock will discuss...
Beat your Competitors using Analytics
Sick of losing business to competitors who underprice you and offer poor service and performance? What about competitors who falsely claim they are...
Ultimate Tools to Boost your Bottom Line and Make life Easier
In this session, we will cover how to choose and implement the tools needed to successfully scale your revenue cycle management company. We have...
MACRA, BIgdata, Technology and Contracting 2.0
The plan under the Medicare and CHIPA Reauthorization Act (MACRA) is that the Merit-based Payment System and alternative Payment Models are the...
Grow Yourself, Grow Your Company: They Go Hand in Hand
This program will examine how you can grow your personal and professional skills which will lead to growing your company and your overall future...
Commercial Payer Panel
Representatives from Aetna, Cigna, Humana, and UnitedHealthcare Back by popular demand! HBMA is bringing the insurance companies to you. Come hear...
RCM Expert Panel
Cal LaGroue, CHBME, Chief Business Development officer, The Valletta group Roxanne Smith-Kovac, CHBME, CEO, Advanced Pacific Medical, LLC Tim Karhu,...
Driving Business Innovation Through Data, Analytics, and AI
Analytics and AI offer a once-in-a-lifetime opportunity to re-invent every industry by shifting core businesses from selling product/feature/services...
2019 Keynote Address: 7 Prescriptions for Healthcare leadership Success
Mary C. Kelly, PhD, CSP, CDR, US Navy (retired) No other industry has had the regulatory and industry changes of healthcare in the U.S. in the past...
Attention Medical Billers: Stop Wasting your Time on Patient Billing. Let us show you how!
Want to get home on time? Medical Billers spend too much time and money trying to collect from patients. We are the experts in patient billing....
2019 Washington Update
In this Annual HBMA Member benefit, Bill Finerfrock, HBMA Director of Government Relations and Matt Reiter, Associate, Capitol Associates offer...
Maximizing Revenue for You and Your Clients through MIPS Compliance Optimization
MIPS reporting is extremely complicated and failure to comply or earn enough points to avoid a penalty will be financially detrimental to a practice....
7 Ways to Grow Your Client's Revenue
Capturing client revenue is a difficult and constantly evolving daily task. Join AdvancedMD as we review seven common billing processes and reveal...
Optimize and Enhance your Accounts Receivables Leveraging Workflow Technology
AR follow up is a pain-staking task and presents many challenges in today’s medical billing community. The days of working lists in your billing...
Tips and Tricks for Navigating NaviNet
Join Robin Spucches, Sr. Project Manager of Provider Experience Delivery, as she shares a very detailed overview of NaviNet. The presentation...
Addressing the Data Security Risks of Cloud-Based Software
Are you taking the necessary precautions to ensure your data is safe? In this information-packed webinar, Kareo’s Security Team will discuss the...
Legislative Update on "Surprise" Medical Bills
There are few things that Congress agrees on in in today’s partisan environment our Nation’s Capital. Protecting patients from “surprise”...
How to Succeed with MIPS in 2019 & What's Coming in 2020
MIPS is getting harder. Both gains and losses are bigger and it is getting harder to be top tier. In this session we will discuss the dynamics of...
Lost Patients and Returned Mail - Automating Patient Payments while Enabling better Risk Controls
Healthcare Providers lose hundreds of thousands to millions of dollars each year in Patient AR due to returned mail and lost Patients moving too...
Key Considerations When Choosing Cloud-Based Software
Practice Management software is a critical component of any medical billing company. As technology continues to advance, 'cloud-based’ is being...
Patient Billing & Collections Solved
By participating in this webinar you will be able to review the latest best practices and technologies in regards to streamlining and boosting your...
Working with Aetna on NaviNet
Join Robin Spucches, Sr. Project Manager of Provider Operations, as she shares a very detailed overview of NaviNet. The presentation showcases all of...
ERISA- What No One Has Told You
Yes, some people think they understand ERISA, yet those same people think that the claims filed by physicians and hospitals are physician and...
HBMA 2018 Member Profile Survey
The member profile survey provides details about the operations of HBMA members (48 responses). Participants provided data on: Company Size (Number...
2018 Washington Update
In this Annual HBMA Member benefit, Bill Finerfrock, HBMA Director of Government Relations offers up-to-the-minute updates on healthcare issues and...
HBMA 2018 Billing Fees Survey Report

The 2018 Billing Fees Survey of HBMA Revenue Cycle Management (RCM) companies provides the fees charged for specialty areas of practice. Participants...
MIPS 2019 Final Rule
The Quality Payment Program is ramping up, and we now have details about the new requirements that your group may be subject to in 2019. Whittle...
Modern Cybersecurity Threats to Healthcare Data: What You Need to Know
Cybersecurity threats are lurking in all sorts of places. During this webinar, Andrew Jahnke, Chief Technologist at Rain.Tech, will discuss the...
HBMA 2018 Healthcare Revenue Cycle Conference - Video Sessions Package
This Education on Demand package includes videos of 11 sessions from the HBMA 2018 Healthcare Revenue Cycle Conference Denials Management -...
Management Video Package - HBMA 2018 Healthcare Revenue Cycle Conference
This package includes videos of the following sessions from the HBMA 2018 Healthcare Revenue Cycle Conference: Revenue Optimization Houston, We Have...
Operations Video Package - HBMA 2018 Healthcare Revenue Cycle Conference
This package includes videos of the following sessions from the HBMA 2018 Healthcare Revenue Cycle Conference: Healthcare Communication Risks Denials...
Innovating in the Healthcare Framework
Presented by: Kunal Jain, Founder and President, Practiceforces The idea behind innovation in healthcare ventures is to understand the drivers of...
Maximize Revenue for You and Your Clients Through Compliance Optimization
Presented by: Robert Hopton, MBA, Chief Executive Officer, Health eFilings CMS programs, such as MIPS and CPC+, require providers to transition from...
Five Strategies Critical to Achieve Payment Assurance Through Patient Engagement
Presented by: Susan Bailie, Vice President of Operations, Healthcare Administrative Partners; Bill Chae, Patient Operations Manager, Obility; and...
Washington Update
Presented by: Bill Finerfrock, President, Capitol Associates and Director of Government Relations, HBMA An annual favorite, the Washington Update is...
Houston, We Have a Label Problem: Revitalize the Revenue Cycle Using Artificial Intelligence
Presented by: Brady Gnagy, Healthpac Labor costs are constantly increasing and payor challenges are never ending. At this session, you will learn...
Denials Management: Identifying and Challenging Insurance Coverage Denials from Claim through Litiga
Presented by: Joseph Gavin, JD, Member, Miller Johnson and Andrew Oostema, JD, Member, Miller Johnson Denials are a fact of life in the revenue cycle...
Revenue Optimization: Maximizing Your Medical Coding and Documentation
Presented by: Lisa Gay, BS, RHIA, Senior Coding Manager, Aviacode, Inc. Medical coding is a complicated and detailed science, which has been made...
Healthcare Communication Risks
Presented by: Ashley Morgan, JD, Senior Associate, Liles Parker, Attorneys & Clients at Law Emails, voicemails, text messages and social media – how...
State of the Physician RCM Sector: Creating Value in Todayâ??s Market
Presented by: Ted Stack, Managing Director, Falcon Capital Partners, LLC With almost three decades of experience in the Physician RCM Sector, Ted...
The Art of Effective Reporting
Presented by: Chris Woody, Founder, Hero Reporting Tools Reports are most effective when they are clearly understood. In this session, attendees will...
Transformation Superpowers: Keys to Creating a Culture of Critical Thinking & Emotional Intelligence
Presented by: Debra Wiggs, FACMPE The kryptonite that prevents organizations from moving past their programming is a culture that does not demand,...
How to Stand Out in a Competitive Revenue Cycle Outsourcing Market
Healthcare reimbursement is increasingly complex and continues to be a challenge for providers of all sizes. As a result, revenue cycle outsourcers...
Understanding the HBMA Compliance Accreditation Program
The new HBMA Compliance Accreditation Program has many complex elements to ensure your organization’s adherence to HIPAA and OIG standards. Learn how...
Succeeding with MIPS in 2018: Claims vs. Registry Reporting
The MIPS penalty has increased to 5%. In this webinar, Dr. Dan Mingle will provide an overview of requirements for the 2018 MIPS performance year and...
Working with Aetna on NaviNet
Recorded from a Webinar on March 14, 2018 Join Robin Spucches, Sr. Project Manager of Provider Operations, as she shares a very detailed overview of...
Explaining the New Medicare Beneficiary Cards
This Education on Demand event originally took place on 1/24/18 In this program, the Provider Ombudsman for the New Medicare Card, Dr. Eugene Freund,...
CHBME Exam
HBMA will be holding CHBME exams at our in person events in 2023. Participants will be given two hours to complete the exam in its entirety....