Managing Revenue Cycle Resources for Optimal Results Presented by Michael Johnson
As presented at HBMA's 2022 Fall Conference September 15th-17th, 2022.
This program is valid for 1 CHBME credit
In the past several years medical practices have partnered with third-party vendors to support their revenue cycle processes. Most of these vendors offer a combination of technology and services with the intent of eliminating the burden of collecting what is owed the practice. Unfortunately, practice executives struggle with finding the right approach to manage these relationships and find themselves spending more time handling non-sensical interactions than they originally did completing the processes themselves. This session will equip attendees with tools to better manage these relationships and build partnerships that deliver optimal results. The speaker will also discuss real-life challenges that are commonly identified during these engagements.
- Identify the top challenges managing revenue cycle resources
- Review strategies to support continuous process improvement initiatives
- Give examples of useful tools to monitor progress and deliver results