Leading the Business of Healthcare

2022 Fall Conference - Following the RIGHT Numbers - HBMA Store

Following the RIGHT Numbers Presented by Karna Morrow

As presented at HBMA's 2022 Fall Conference September 15th-17th, 2022.

Accounts receivable has long been defined by a number of days, categorized by good/bad payors, or labeled with KPIs that still leave key questions unanswered.  Where’s the money?  Why is the revenue down?  This session is designed to approach these questions with a fresh perspective.  Knowing what a practice has in A/R isn’t as important as knowing why – and what can be done to proactively manage that revenue.  Attend the session to learn what real estate and the appointment schedule have in common, why the delay in payment isn’t always the payor’s fault, and how to do more than just ‘work the A/R.’


  • Assist their clients / providers to manage the data that impacts the A/R
  • Proactively manage the policies that may inadvertently be increasing the A/R
  • Explain the A/R in actionable ways
Member Price: $99.00
Non-Member Price: $149.00