The 5 Stages of Grief, Lessons Learned From Real Life Audit Experiences Presented by Adam Laing
As presented at HBMA's 2023 Fall Conference September 26th-28th, 2023.
Don’t be in denial, prepare how HHS, OCR, DOJ, CMS, and other payor’s audit process works in the real world. We’ve all been there or are worried that it will happen to us. Resources and examples will be presented on real-life audits and the reaction steps necessary in hundreds of real-world cases. Educate yourself on what does and doesn’t work with auditors, and how to prepare yourself ahead of time for the possibility of an audit.
Course participants will be able to:
- Experience the audit process firsthand through examples of hundreds of practices, like yours
- Take away examples of successful responses and appeals, and how to leverage them for your organization
- Develop an “action plan” for documentation and audit response
- Prepare to put aside the "grief" cycle and come out a winner on the other side
Adam Laing is the chief executive officer of Healthcare Compliance Pros (HCP). Adam has over 20 years’ experience leading and guiding Software-as-a-Service (SaaS) technology companies through expansive growth and expansion. Adam’s primary focus has been leveraging technology platforms with complex processes such as compliance and regulatory requirements by streamlining and automating workflows into simplified deliverable applications and services.
Prior to his role at HCP, Adam held the position of Director of Marketing and Sales at Journal Technologies. During this tenure, he had the unique opportunity to work closely with influential figures like Charlie Munger, Chairman of the Board and Vice-Chairman of Berkshire Hathaway, and Warren Buffett's trusted business partner. Adam greatly values his experiences during board meetings with Charlie Munger, acknowledging the impact it had on broadening his perspective on building robust companies using technology platforms and service-oriented solutions to address intricate challenges faced in healthcare, businesses, and government entities.