How to Turn Technology into New Revenue for Your RCM Business Presented by Sasha King
Presented to HBMA's 2026 Innovation Conference held March 9th-11th, 2026.
Presentation awards 1 CEU.
In today’s competitive healthcare landscape, billing companies are uniquely positioned to expand beyond traditional RCM services by leveraging new technologies to off er high-value add-on services. This session will explore how modern solutions — such as lock box and mail room automation, IDR and No Surprises Act compliance tools, accounting integrations, and credentialing/enrollment platforms — can transform billing companies into comprehensive financial and operational partners. By broadening their offerings, billing firms can increase revenue per client, improve retention, and stand out. We’ll discuss real-world examples and implementation strategies. Attendees will leave with a framework to assess and launch new services that deepen client relationships and create durable competitive advantages.
Course Participants will be able to:
- Identify new technology-enabled services that can be added to a billing company’s offering to drive new revenue streams.
- Evaluate the operational and financial impact of introducing services like lock box processing,IDR management, accounting support, and credentialing.
- Develop a framework for prioritizing, pricing, and positioning new service lines to increase client retention and differentiate from competitors.