Mary C. Kelly, PhD, CSP, CDR, US Navy (retired)
No other industry has had the regulatory and industry changes of healthcare in the U.S. in the past 20 years. Practice managers and business managers in the healthcare world are faced with managing massive healthcare insurance shifts, supervising staffs, implementing systems like ICD-10 and MACRA and leading practitioners who often don't want to be led.
Healthcare is a tough business. And the stakes are high. Patient lives literally depend on your management and leadership ability. In this highly engaging, highly interactive, and high content session, Mary Kelly shares the seven prescriptions for leadership success. Based on data from over 100,000 surveys, Mary pinpoints where good people often sabotage their own leadership success. She gives us practical tools, techniques, and 5-minute templates that increase productivity, enhance staff cooperation, foster patient care, and improve morale.
Based on her best selling book, Why Leaders Fail and the 7 Prescriptions for Leadership Success, participants also receive a totally confidential and totally private leadership assessment, to help us determine where we want to focus our efforts to become even better.
Presented by: Mary C. Kelly, PhD, CSP, CDR, US Navy (retired)
Recorded at the HBMA 2019 Fall Conference
CHBME: 1 CEU