Scaling Smarter: How One Radiology Group Grew 200% Without Breaking Their Billing Backbone Presented by Ben Buchanan
Presented to HBMA's 2026 Innovation Conference held March 9th-11th, 2026.
Presentation awards 1 CEU.
What happens when a radiology practice experiences 200% operational growth in just two years? For one group, rapid expansion brought immense pressure to maintain billing performance, ensure data integrity, and uphold patient satisfaction, without a proportional increase in staffing. In this powerful case study session, learn how the group reimagined their revenue cycle management operations through AI powered automation tools and centralized processes.
Discover how they built a credentialed, centralized database, implemented real-time charge flow, and standardized ingestion interfaces across all sites. You'll hear how they leveraged AI technology to manage critical functions like claim preparation, denial prediction, and remittance downloads, enabling sustainable growth without sacrificing operational excellence.
Course Participants will be able to:
- Participants will be able to implement a system that produces meaningful business operations analytics, leading to action-oriented next steps in automating processes.
- Participants will be able to build a plan for claims processing workflow improvements through AI-powered automation tools.
- Participants will be able to hone best practices for automating their RCM workflows, saving their staff time to focus on analytical tasks.