How to Find Best in Breed AI Vendors to Augment the Revenue Cycle Presented by Sumit Mahendru
Presented to HBMA's 2026 Innovation Conference held March 9th-11th, 2026.
Presentation awards 1 CEU.
AI is rapidly transforming revenue cycle management, offering new ways to improve efficiency, accuracy, and financial outcomes. This session will walk through where to start when evaluating AI vendors, how to assess their capabilities, and how to make informed buy-versus-build decisions. I’ll share candid experiences from my own journey—what has worked, what hasn’t, and the lessons learned in the process. Attendees will also hear a case study that highlights ROI considerations, negotiation strategies, and different approaches. The goal is to provide both practical guidance and peer insights to help participants navigate vendor selection with confidence.
Course Participants will be able to:
- Understand where to start with AI vendors
- See a peer's assessment and buying practices with technology vendors
- Learn from various technologies in the revenue cycle