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The State of Payer Reimbursement in 2024: It’s Time to Stop Living in Denials - HBMA Store

The State of Payer Reimbursement in 2024: It’s Time to Stop Living in Denials

Presented by Lisa Taylor, CEO and Sam Ambrose, VP of Strategic Partnerships

Recorded on Thursday May 16th, 2024
Webinar Level: Intermediate

This program is valid for 1 CHBME credit.

Member Price: $69.00
Non Member Price: $129.00

Every medical billing company wants to optimize the revenue cycle for both themselves and their clients —but the industry may not be thinking big enough when it comes to managing claims, denials and payments. This year, Encoda commissioned an independent survey of practice leaders to learn more about their revenue cycle management challenges, and learned that practices are leaving a significant amount of revenue on the table because of fragmented systems and complacency with their current billing processes. Forty-six percent of the survey respondents described their revenue cycle as “good,” but only 25% of respondents are confident that they’re receiving every dollar they’ve earned from the payers. In this webinar, we’ll walk through the research on RCM pain points, the fragmented landscape of clearinghouses, payer portals, and practice management systems, and where the right innovations can make the biggest difference when it comes to helping practices and billing company clients get paid.  

Webinar Objectives:
Course participants will be able to:

  • Understand the fragmented landscape of payer reimbursement and where interventions and innovations could make the biggest difference 
  • Speak to current research on attitudes towards RCM  
  • Evaluate options to improve the billing process for clients, including making sure practices are paid every penny they’re owed from the payers

Speaker Bios:
Lisa Taylor

As Chief Executive Officer, Ms. Taylor, leads Encoda’s corporate strategy and growth. Prior to joining Encoda, Ms. Taylor served as the Chief Executive Officer of iN2L (It’s Never 2 Late), the leading provider of engagement technology for senior living. With more than 20 years’ experience as an executive leader in healthcare IT, Lisa is known for her ability to drive growth through cutting-edge solution development, unwavering focus on client experience and a passion for organizational health. Lisa believes organizational health is a critical differentiator for all businesses. Her passion to develop talent, ability to speak with candor and transparency, and her integrity in words and actions allows her to execute action oriented strategic plans through her highly engaged teams.

Prior to joining iN2L in 2018, Lisa was the CEO of TeleVox Solutions, the Healthcare technology division of West Corporation (Now known as Intrado). TeleVox Solutions delivers patient communications and technology solutions for enterprise healthcare organizations, health plans, physician, and dental practices.

Sam Ambrose
As Vice President of Strategic Partnerships, Mr. Ambrose develops and manages our partnerships with clinical and practice management software vendors and other valued partners. Mr. Ambrose brings more than 30 years of sales, marketing, and business development experience to Encoda, with over 15 years in healthcare IT working in SaaS, practice management, electronic healthcare record, revenue cycle management, and medical device companies.

Prior to joining Encoda, Mr. Ambrose was the Head of Marketing for Modernizing Medicine, Chief Marketing Officer & VP of Sales for Pulse Systems, and the Vice President of Sales, Marketing, and Business Development for the PositiveID Corporation. Mr. Ambrose graduated from Florida State University with a Bachelor of Science degree and Master of Science degree, both from the College of Communication.

Member Price: $69.00
Non-Member Price: $129.00