Leading the Business of Healthcare
RCM Advisor

Quarter 2 2023 - Volume 28, ISSUE 2

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How HBMA Provides Value to Members

President's Message

By Landon Tooke, CPCO, CHC

HBMA’s focus for 2023 is to deliver value to our members. HBMA’s board, committees, and administrative team are laser-focused on examining HBMA’s current value offerings and identifying new and innovative ways to deliver value.

Spotlight on the Commercial Payor Relations (CPR) Committee

Around the HBMA

By Ramesh Gogineni, CHBME, Chair

At the core of the HBMA is the CPR Committee. Most of our members interact with commercial insurance payors in our everyday business lives.

The Business of HBMA and You

Around the HBMA

By Brad Lund, HBMA Executive Director

An association management company (AMC) has managed the business affairs of HBMA from its inception in 1993. Management of the revenue cycle of a healthcare provider is hard work and dealing with client expectations is an ongoing challenge.


Topic: 2023 marks HBMA’s 30th anniversary! Please tell us how HBMA has benefited you and/or your company.

By RCM Advisor Editors

Topic: 2023 marks HBMA’s 30th anniversary! Please tell us how HBMA has benefited you and/or your company.

Time to Celebrate

Special HBMA 30th Anniversary Section

By Madelon Berger, Editor

Congratulations to HBMA on celebrating thirty years! We are fortunate that our past presidents contributed to this issue by writing about their experiences. We would not be here today if not for the tenacity and dedication of our past presidents, boards of directors, committee members, and other volunteers.

A Chronology of HBMA from the Voices of Past Presidents

Special HBMA 30th Anniversary Section

By HBMA Past Presidents

Walk the halls of HBMA's 30 years with past presidents!

HBMA Awards!

Special HBMA 30th Anniversary Section

By RCM Advisor Editors

Every year, HBMA recognizes members for their contributions to the association. Here is a rundown of the various HBMA awards and their significance.

Key HBMA Meetings and Their Purposes

Special HBMA 30th Anniversary Section

By RCM Advisor Editors

HBMA offers quality educational and networking opportunities that benefit Members. Here are a few showcase conferences and meetings that have been a significant part of HBMA's history.

30 Years of HBMA Government Relations

Special HBMA 30th Anniversary Section

By Matt Reiter

As we celebrate 30 years of HBMA, it’s helpful to reflect on how the value of HBMA membership has grown over this time. Government relations is one of the signature benefits of HBMA membership.

Collaboration & Cooperation

Feature Article

By Robert M. Tennant, MA

WEDI Provides the Industry an Umbrella When Regulations are Raining Down.

Robotics Process Automation (RPA)

Feature Article

By Rich Papperman

As a charter member of HBMA, I find it interesting to look back to see how much has changed over the past 30 years.

New AMA Practice Resource Helps Physician Practices Fight Inappropriate E/M Downcoding

Feature Article

By Reprinted from the American Medical Association

Effective January 1, 2021, major changes were made to the evaluation and management (E/M) services Current Procedural Terminology CPT® code set and reporting guidelines to reduce documentation burdens, simplify coding, and allow physicians to spend more time with patients.

Q&A: United Healthcare

Feature Article

By RCM Advisor Editors

Questions and Answers with United Healthcare

Q&A: Humana

Feature Article

By RCM Advisor Editors

Questions and answers session with Humana.

30 Years of Compliance Updates in the Healthcare Industry

Compliance Issues

By Chad Schiffman

There have been a number of compliance updates in the healthcare industry over the past 30 years. During this time, compliance programs have become a priority and critical for ensuring organizations adhere to laws, regulations, statutes, professional and ethical compliance standards, and guidance.

Changes in Coding Over the Last 30 Years

Coding Corner

By Melody W. Mulaik, MSHS, RCC, RCC-IR, CPC, COC

As we celebrate HBMA’s 30th anniversary, it is only fitting that we should take the time to reflect on some of the changes we have seen in coding and reimbursement.

RCM Over the Decades

From the Road

By Dave Jakielo

The Healthcare Business Management Association (HBMA) is celebrating its 30th anniversary this year. As a charter member, I thought I would take a trip down memory lane and share some of the history of how the Revenue Cycle Management (RCM) field has and hasn’t changed over the last three decades.

HBMA Vendor Directory

Around the HBMA


Current list of all HBMA Vendor Members

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