President's Message
By Cindy Pittmon, RCC, CHBME, FRBMA
How do I begin to describe my feelings after ending our fall conference? Elation and relief that it went so well, but mostly pride in our members, volunteers, sponsors, exhibitors, and staff...
News from around HBMA
Are You Maximizing Your HBMA?Membership? Member Benefits!; New HBMA Members; CEU Quiz Questions; COVID-19 Resources
Cover Story
Transparent communications with patients about their financial responsibilities is an effective way to share information and answer any billing questions early in the revenue cycle.
Feature Story
By Matt Reiter, HBMA Associate Director of Government Affairs
Many of the popular public health emergency telehealth policies will require Congress to pass new legislation for them to become permanent.
Feature Story
As our ability to treat patients increases, so does the complexity in patient engagement.
Feature Story
Uncomplicating the tangled web of clearinghouse and payer connections.
Case Study
The right tools at the right time can help an organization thrive despite unprecedented circumstances.
Case Study
Statement vendor Data Media Associates integrated a pay-by-text and two-way messaging solution in March to great success.
Feature Story
Using digital patient engagement solutions to collect balances and improve customer satisfaction.
Compliance Issues
For the most part, healthcare organizations understand the importance of proceeding with caution and not posting too much information on social media. Some things are more obvious than others, and most healthcare organizations understand the potential for a HIPAA breach if too much information is impermissibly shared.
Coding Corner
By Melody W. Mulaik, MSHS, CRA, RCC, RCC-IR, CPC, COC, FAHRA
It’s that time of year when the new procedure codes are released and everyone is anxious to see the additions, deletions, and revisions to discover how they may impact their clients. 2021 brings significant changes for new and established office visits as well as some key procedural coding changes for some specialties.
From the Road
Have you ever wondered why sometimes it seems that the relationship between medical practices and their billing companies are not on a level playing field? I have, and it leaves me confused as to why relationships deteriorate even when the billing company is producing excellent results.
