Leading the Business of Healthcare
RCM Advisor

Quarter 3 2024 - Volume 29, ISSUE 3

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The Silver Linings for RCM Since 2020

President's Message

By Kyle Tucker

Since the onset of the COVID-19 pandemic in 2020, the healthcare industry has undergone significant transformations, and the realm of medical billing is no exception.


HBMA Members SOUND OFF! on industry topics

By RCM Advisor Editors

Topic: Tell us how you keep remote employees engaged.

Spotlight on the Education Committee

Around the HBMA

By Vinod Sankaran, Chair

At the heart of HBMA lies a steadfast commitment to enhancing the expertise of RCM professionals. Continuous education is encouraged and deemed essential due to the rapidly evolving nature of healthcare billing, coding, and management.

HBMA 2024 O&M Meeting – SNAPSHOTS!

Around the HBMA


Photo wrap-up from HBMA's 2024 Owners & Managers Meeting in Minneapolis, June 18-20.


Why Healthcare is Targeted and How to Avoid a Disaster


The recent cyberattack on Change Healthcare, part of UnitedHealth Group, has had a significant impact on the financial health and operations of healthcare providers, revenue cycle management companies, healthcare service organizations like MMSOs, medical billing companies, and patients.

Identifying Health Care Cyberattacks Before They Happen

Feature Story

By Andis Robeznieks / Reprinted from the AMA

A cybersecurity intelligence platform custom-designed for the health care sector has been launched just as hospitals, health systems and insurers come under increased attack from cybercriminals.

Ransomware & Cybersafety Tips with Charles Aunger


By Charles Aunger

Recent cyber attacks, ransomware trends and cybersecurity threats for doctors with Charles Aunger

Managing and Motivating Remote Employees

Feature Story

By Cristina L. Amyot, MHRM, SHRM-SCP

Before the COVID-19 pandemic, fewer than 6% of Americans worked from home. Now, years’ post-pandemic, approximately one third of employees work for companies with no brick-and-mortar walls, accounting for a fully remote workforce, and with it, the same challenges business owners and managers worried about years ago.

Transforming Medicare Management

A Blueprint for Success in Healthcare Business

By Al Kushner

This article is designed to equip healthcare professionals, from administrators to finance teams, with cutting-edge strategies, insights, and tools necessary for mastering the complexities of Medicare management.­

Are Changes Ahead for the No Surprises Act?

Government Affairs

By Matt Reiter

Implementation of the No Surprises Act has been anything but a linear journey. Clashes between the CMS and federal district courts have resulted in many changes to how the NSA’s Independent Dispute Resolution process is designed.

Essential and Enhanced Goals to Help Improve Cybersecurity Posture

Compliance Issues

By Chad Schiffman

In 2024, the healthcare industry has faced an unprecedented surge in cybercrime. According to a recent American Medical Association (AMA) survey, over 77% of respondents reported experiencing service disruptions, with ongoing effects following the cyberattack on Change Healthcare.

How Can I Protect Myself From Ghost-Hacking Scams?

The Tech Guy

By Burton Kelso

We live in an age where your digital footprint will outlast your physical body... Ghost hacking is an emerging threat where criminals use online profiles to commit scams and cyberattacks. This new threat highlights the fact that cyberattacks are escalating.

We Don’t Code… Do We?

Coding Corner

By Melody W. Mulaik, MSHS, RCC, RCC-IR, CPC, COC

The biggest risk for some billing companies is the incorrect assumption that the staff does not perform “coding” functions for their clients. There are billing companies that choose to employ professional coders and perform this service for their clients, but that is not true for all organizations.

What Type of “Active” Are You?

From the Road

By Dave Jakielo

In today’s medical billing arena, you will find one of two types of company owners. Those who are growing and taking their businesses to the next level have embraced a “proactive” approach. The other type of owner is one whose business is shrinking and will continue to do so because they have decided to remain in a “reactive” mode.

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