
President's Message
By Landon Tooke, JD, MLS, CHC, CPCO, CHBME
As HBMA members, we have always embraced change – not as something to be feared, but as an opportunity to lead. The 2026 HBMA Innovation Conference in Boston perfectly reflected that spirit.
HBMA Members SOUND OFF! on industry topics
TOPIC: Tell us what month end reports you provide to your clients.
Around the HBMA
The HBMA Education Committee plays a central role in advancing the knowledge, professionalism, and long-term success of healthcare revenue cycle management (RCM) organizations.
A look back at HBMA's 2026 Spring Innovation Conference in photos
From attendees to speakers to exhibitors to sponsors, the 2026 Spring Innovation Conference was full of energy and innovative ideas. Enjoy memorable moments that made this year's conference fun and successful.
Feature Story
I spent my early career in media and startups, convinced that if you crafted the right narrative, people would act. Then I launched a platform to help bloggers monetize their content. We had a compelling story, enthusiastic users, and a beautiful design. We failed...
Feature Story
A small healthcare RCM billing and claims follow-up company with 28 employees was experiencing decreased profits. They decided to hire a consultant to review their entire operations and financial position. The consultant identified numerous innovative technologies and AI reporting capabilities that improved profitability by 23%.
Feature Story
For many billing companies, credentialing is still treated as administrative overhead – necessary, but secondary to coding, claims, and A/R follow-up. In reality, credentialing is one of the most powerful, and most underestimated, drivers of revenue timing, operational efficiency, and client retention inside a billing organization.
Feature Story
One of the highlights of the HBMA Annual and Innovation Conferences is the vendor hall. In fact, if I were forced to choose between the sessions and the vendor hall, the vendor hall would win out.
Why It’s a Compliance Trap for Medicare, Medicaid, and Many Commercial Plans
By Laureen Murphy, CPC, CPC-I, RH-CBS, CAH-CBS, CH, CBS, CH, CS / Printed with Permission by MedCycle Solutions
Percentage-based billing (charging a percent of collections or revenue) can be prohibited for Medicare and Medicaid payment arrangements and can violate state fee-splitting rules for commercial claims. Learn what’s risky, what’s illegal in certain contexts, and how to structure compliant billing fees.
Government Affairs
The Trump Administration has been more active than other recent administrations (including President Trump’s first term) in proposing new value-based payment models. The Center for Medicare and Medicaid Innovation (CMMI) has proposed well over a dozen new payment models in the last year.
Compliance Issues
By Nicole Statley, CPCO, CPMA, CPC
Protecting PHI in an Expanding Healthcare Ecosystem
The Tech Guy
If you are like most people, your wireless router collects dust while sitting in a corner of your home or office, silently serving your Internet access 24 hours a day. It is the ultimate “set it and forget it” appliance. However, when it comes to your office or home security, having a mindset of, “if it ain’t broke, don’t fix it” can be dangerous.
Coding Corner
By Tammie Myers, MBA and Mary Suhr, MBA, CPC, RCC, RCC-IR
In revenue cycle operations, few outcomes feel as reassuring as a paid claim. Payment often signals progress, confirms movement, and allows teams to turn their attention to the next account.
From the Road
Challenges, Innovations, and Opportunities for Medical Billing Companies