Healthcare Business Management Association - HBMA
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Quarter 2 2020 •
Volume 25, Issue 2

Positioning for the Future
President's Message
By Cindy Pittmon, RCC, CHBME, FRBMA
The theme of this issue is automation, and as I am writing this, our management team is consumed with our response to the COVID-19 pandemic. Questions are swirling in my head... Click for more

News from Around HBMA
RCM Advisor Editors
Are You Maximizing Your HBMA Membership; New HBMA Members; CHBME Quiz Questions Click for more

Snap Survey on Automation
RCM Advisor Editors
Automation is the future of many industries, including revenue cycle management. HBMA was curious about what has been automated in its members’ offices and what they wish was automated... Click for more

Automation Is Key to Billing Smarter, Not Harder
Feature Story
By Cher Knebel
The more you automate and use best practices for medical billing, the better chance you have of helping your clients to get paid quickly and correctly. Click for more

The Small Automation Collective
Feature Story
By Dennis Allen
Dozens of tiny software robots work in harmony with staff and one another. Click for more

Streamline Healthcare Payments and Scale Your Growth With Automation
Feature Story
By Chris Seib
The future of billing services depends on the ability to ensure more payments for their current clients while scaling workload without increasing overhead to expand the client base. The only way to effectively do this is by automating as many processes and channels as possible. Click for more

Where's My Money? Technology's Role in Improving Cash Flow Insight
Feature Story
By Jennifer Carlson
Technologies that streamline revenue cycle workflows and promote greater transparency in medical billing help remedy common pain points in patient collections. Click for more

MBI Conversion: Keep Your 2020 Medicare Claims Clean
Feature Story
By Tyler Williams
Physicians, providers, billers, and suppliers are now required to use MBIs on Medicare claims and eligibility transactions, regardless of when healthcare services were rendered. Click for more

Leveraging Automation for a Healthy Revenue Cycle
Feature Story
By Anthony Wade
Implementing technology to automate the manual processes in billing and throughout the entire practice allows providers to make care delivery, reimbursements, collections, and overall operations more successful. Click for more

Spotlight on 3 HBMA Ethics Committee Members
Ethics Considerations
RCM Advisor Editors
HBMA’s new Ethics Committee is officially up and running. Below, three members of the committee discuss the biggest ethics concerns in revenue cycle management and what they are excited about for the future of the committee. Click for more

How to Interpret Fee Limitations Under HIPAA's Right of Access Provision
Compliance Issues
By Chad Schiffman
When the U.S. Department of Health and Human Services (HHS) issued guidance titled Individual’s Right Under HIPAA to Access their Health Information 45 C.F.R. § 164.524, healthcare providers throughout the country began receiving challenges from attorneys and other third parties questioning why they were being charged more than $6.50 for copies of record. Click for more

Adding Power to Excel Logical Formulas, Part II: IFS
Software Talk
By Nate Moore, CPA, MBA, FACMPE
My last RCM Advisor article introduced a new Excel function called IFS, a simpler way to deal with complex conditional logic. This issue introduces another new Excel logical function, SWITCH. Click for more

The Robots Are Coming
From the Road
By Dave Jakielo, CHBME
Our industry has never been on the cutting edge when it comes to adopting and implementing new technologies. The mantra for decades was, “Because we have always done it that way.” Click for more

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