Collecting, it is a TEAM Sport
Presented by Megan J. Hebert & Joey Nichols
August 9th, 2023
10am PT / 11am MT / 12pm CT / 1pm ET
Webinar Level: Intermediate
This program is scheduled for 60 minutes and is valid for 1 CHBME credit.
Member Price: $49.00
Non Member Price: $99.00
What happens when agency owners & competitors form a friendship? The possibilities and opportunities become endless, and at the right time! The medical ARM industry is plagued with never ending regulation changes, continuous change in political pressures, an increase in litigious patient activity, and in turn dwindling margins. At the concluding stage of the revenue cycle, Collection Agencies have a unique view of the process from patient intake to credit reporting.
Join these two agency owners & competitors turned friends in their first session together sharing insider tips and tricks around medical debt collection and ways for all to be successful. This informative presentation will list out easy actions that can be completed today to increase bottom line tomorrow. Taking a holistic approach to collecting and making minor adjustments along the way will increase recovery during normal billing cycle, decrease accounts requiring a 3rd party and increase recovery on true collection accounts
Course participants will be able to:
Walk away with clear, concise tactical actions which will not only increase collections within normal statement cycle, but also decrease account pool that require 3rd party collections with the goal of increasing recovery on collection accounts.
Megan J Hebert: As President and owner of Specialized Collection Systems, Inc. (SCS), Megan Hebert thrives on the diversified roles and responsibilities that she encounters daily. Joining SCS in 2013, she has applied the skills and knowledge gained from her early career roles in sales and marketing at Shell Oil, and as Executive Director of Operations at HEARST HC media, focusing on digital technologies, operational automation and consumer habits/analytics. During her decade spent within the AR industry, Megan continues to find extreme value and enjoyment networking with industry peers and building relationships that expand her professional community.
Joey O Nichols: As a 2nd generation agency owner, Joey Nichols of CBC, LLC often jokes that collecting is part of his DNA. Before FDCPA, HIPAA, TCPA, and the CFPB, Joey spent countless after-school hours and summer days growing up in "the office." Joey's acumen and desire to help agency owners transition from the industry have added to his family's legacy. Under his leadership, he has added multiple agencies under the successful CBC umbrella.Today, Joey runs his company knowing this to be true: if you are friendly and understanding, people who want to pay their bills will pay them.
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