Healthcare Business Management Association - HBMA
Leading the Business of Healthcare Login

2018 Healthcare Revenue Cycle Conference

September 12th, 2018

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Join Us for New Tracks and Sessions
This conference features separate operations and management tracks as well as the new payer track to educate you and your staff with the latest developments in the industry. In addition to the informative educational sessions, attendees will benefit from access to peers and leaders in the field with multiple networking and social events. Find the latest products and services to improve and enhance your business with our exhibitors who will be available throughout the conference.

No other organization brings together revenue cycle and billing management professionals from a variety of backgrounds and experience levels in one place like this event. Don't miss out on this opportunity to share your experience and learn from other dedicated professionals in the field.

  • Conference Attendance = 12.5 CHBME Credits
  • Pre-conference Workshop Attendance = 4 CHBME Credits*

Learn more about the HBMA Certified Healthcare Business Management Executive (CHBME) Program.

Join HBMA and Attend as a Member

Thousands of your peers rely on the Healthcare Business Management Association (HBMA) for the latest information and resources to move their businesses forward. As a member of the HBMA community, not only will you receive exclusive benefits with members-only access, you will be able to effortlessly exchange ideas and connect with colleagues around the country who are facing the same challenges as you.

Learn more about the benefits of membership with HBMA.

Special Offer:

Join HBMA today and save on your new membership!


Attendee Registration Fees

Registration Date
Pre-conference Workshop*
May 18 - August 10  $595 $775 $149 $199
August 11 - September 14 $695 $875 $149 $199

*Pre-conference Workshops are concurrent and only one can be added to your registration.
**Guest registration grants access to evening events only.

Your Attendee Registration Fee Includes:

  • Admission to the educational sessions and exhibit hall events

  • Program book and access to all session materials

  • Continental breakfasts, refreshment breaks, two receptions, and the Thursday luncheon

Register Together and Save!

  • Register multiple attendees from your organization at one time.
  • A discount of 10% is applied for each additional registration added after the initial registration.
  • The special rate applies to full-conference registrations only.
  • Don't delay - this special offer ends August 10!
We're Celebrating 25 Years!

Help HBMA celebrate our 25th Anniversary! Share your photos from previous HBMA conferences and you could see them posted our social media channels or onsite at in Charlotte this fall!

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Subject to change.
Wednesday, September 12




8:00 am - 12:00 pm

Concurrent Pre-conference Workshops*
Seeing Your Numbers: Visualizing Data with Microsoft Excel
Nate Moore, CPA, MBA, FACMPE,
Moore Solutions
MACRA Workshop

Dan Mingle, MD, Founder and CEO, Mingle Analytics
12:00 pm - 1:00 pm CHBME Luncheon with Keynote Speaker, Debra Wiggs, FACMPE**
1:00 pm - 1:45 pm Annual Member Business Meeting***
2:00 pm - 2:30 pm HBMA President's Address and Introduction of Keynote Speaker
HBMA President Ginger Ryder, CHBME, President, EMEDEX

2:30 pm - 3:30 pm

Keynote Address
Transformation Superpowers: Keys to Creating a Culture of Critical Thinking and Emotional Intelligence
Debra Wiggs, FACMPE
3:45 pm - 4:45 pm HIPAA for Business Associates: In Action Every Day at Your Business
Marcia Brauchler, MPH, FACMPE, CPC, COC, CPC-I, CPHQ
The Art of Effective Reporting

Chris Woody, Hero Reporting Tools

5:00 pm - 6:00 pm General Session
State of the Industry
Ted Stack, Managing Director, Falcon Capital Partners LLC
6:00 pm - 7:30 pm Opening Welcome Reception with Exhibitors
Thursday, September 13
7:30 am - 8:30 am New Member Networking Breakfast and General Attendee Breakfast
8:30 am - 9:30 am Healthcare Communication Risks
Ashley Morgan, JD, Senior Associate, Liles Parker, Attorneys & Clients at Law
Revenue Optimization: Maximizing Your Medical Coding and Documentation
Natasha Lafayette-Jones, MBA, RHIA, Vice President of Coding Operations, Aviacode, Inc
Humana Updates
9:30 am - 10:45 am Break in Exhibit Hall
10:45 am - 11:45 am

RCM Best Practices Speed Connections
Sara Nofziger-Drew, CPB, CPC, CHBME, HealthPro Medical Billing Inc.; Suzi Hall, CHBME, Essential Billing Strategies; Roxanne Smith-Kovac, CHBME, Advanced Pacific Medical Billing

How Robotic Process Automation is Changing Revenue Cycle
John Fundingsland, VP and GM Healthcare Operations, Hexaware Healthcare Technologies
Aetna Updates
11:45 am - 12:45 pm Awards Luncheon
12:45 pm - 2:00 pm Break in Exhibit Hall
2:00 pm - 3:00 pm The Bridge Between Revenue and Compliance
Karna W. Morrow, CPC, RCC, AAPC, Approved AHIMA ICD10CM instructor, Director of Consulting Services, Coding Strategies
Building Better Billers: KPI to Improve Your Competitive Edge
Ray Jorgensen, MS, CPC, CEO & Co-Founder, RevenueHealth Systems
Cigna Updates
3:15 pm - 4:15 pm

Denials Management: Identifying and Challenging Insurance Coverage Denials from Claim through Litigation
Joseph Gavin, JD, Member, Miller Johnson and Andrew Oostema, JD, Member, Miller Johnson

Revitalize the Revenue Cycle Using Artificial Intelligence
Michelle Durner, CHBME, President, Applied Medical Systems, Inc.;
Ginger Ryder, CHBME, President, EMEDEX; and
Rich Papperman, CHBME, President, Cape Medical Billing, Inc. 
4:30 pm - 6:00 pm Washington Update
Bill Finerfrock, President, Capitol Associates and Director of Government Relations, HBMA
6:00 pm - 7:00 pm Closing Reception with Exhibitors
7:00 pm - 9:00 pm HBMA Celebration
Friday, September 14
7:30 am - 8:30 am Networking Roundtable Breakfast Discussions
8:30 am - 9:30 am Don't Be A Slacker, Avoid The Attacker: Cyber Security Preparedness
Eric Christensen, CHCP, is the Director of Client Services at Healthcare Compliance Pros
9:45 am - 10:45 am Five Strategies Critical to Achieve Payment Assurance Through Patient Engagement
Alyssa Slabek, Senior Manager, InstaMed; Susan Bailie, Vice President of Operations, Healthcare Administrative Partners; and Bill Chae, Patient Operations Manager, Obility

Robert Hopton, Health eFilings                                                       

11:00 am - 12:00 pm Innovating in Healthcare Framework
Kunal Jain, Founder and President, Practiceforces
12:00 pm - 12:15 pm Closing Remarks and Farewell

*Pre-conference Workshops are concurrent and one can be added to your registration for an additional fee of $149.
**The CHBME Luncheon is open to current HBMA CHBME Certificants.
***The Annual Member Business Meeting is open to HBMA Members only.

Stay at the Sheraton for a Special Rate

The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Charlotte Hornets’ Spectrum Center. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.  

Retreat to one of our 305 renovated guest rooms, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed. 

At the Link@Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub. 

When not attending sessions at the Healthcare Revenue Cycle Conference, you'll be pleased with our proximity to area attractions while our on-site amenities provide a unique experience not found at other area hotels.

HBMA attendees receive a special rate of $199 per night (exclusive of tax and fees). Reserve your room online by August 22, 2018 to receive this special rate!

Charlotte Hosts HBMA Attendees

View the Charlotte City Guide 2018 to learn about our host city and to plan your visit.

We look forward to greeting you this September!


Private Registrations

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Refund Policy:
Please see the HBMA Refund Policy page for details on refunds for educational events and products