RESULTS

Snapshot Survey on Data Security and Compliance

How do you safeguard your PHI? RCM Advisor asked HBMA member companies a short series of questions to find out. Interesting tidbits include 98 percent have a user ID and password policy, but only 42 percent use a password manager, which suggests a lot of passwords may be written on paper. Meanwhile, 68 percent have encryption policies for their servers, but only 43 percent do the same for their workstations. And RCM companies continue to take a wait-and-see position on leading-edge security technologies, with 33 percent adopting multifactor authentication and only 4 percent adopting biometrics (fingerprint, face recognition, etc.). More results are below.

What Are Your Biggest Cyber Security Concerns (Ranked)?

How Much Cyber Liability Insurance Coverage Do You Have?

Percentage of Companies that Employ the Following Data Security Safeguards

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Payor Reporting Tool. HBMA has created a web reporting tool for members to utilize when experiencing difficulties with particular issues. The data submitted will be used by the Commercial Payer Relations Committee in communications with payers by documenting significant quantifiable issues in order that HBMA and payers can work collaboratively to solidify reasons for change or improvement on behalf of our membership.
The web reporting tool also allows you to report specific 5010 claims and remittance issues you may be experiencing. The data collected will be used by HBMA in our efforts with CMS, OESS, and other key industry stakeholders to correct and resolve 5010 issues.