Healthcare Business Management Association - HBMA
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HBMA Billing: The Journal of the Healthcare Billing and Management Association

Get ready for the HBMA Fall Annual Conference! Held in Las Vegas, Nevada, on September 10 – 12, the Fall Conference will feature a variety of educational sessions on the topics that matter most to you. Read on to hear from two speakers on what their sessions entail for you. Then visit to learn more and register for the 2015 Fall Annual Conference.

Session Topic
Compliance-Preventive Medicine for Your Medical Organization
Michelle Ann Richards, BSHA, CPC, CPCO, CPMA, CPPM
Manager, Compliance Division, US, AAPC

Michelle is a charismatic and effective presenter who provides detailed case studies of noncompliance situations with accompanying data to analyze, mitigate, and implement control measures. She will share how the OIG compliance/federal guidelines apply to real medical organizations by covering areas of risk that she has discovered when performing risk assessments for clients and the control measures implemented.

A major advantage of presenting with case studies is that the attendees are actively engaged in figuring out the principles by abstracting from the examples. This develops their skills in:

  • Problem solving
  • Analytical tools
  • Decision making in complex situations
  • Coping with ambiguities

Here are some of the other topics that will be covered:

HR Management: You will learn best practices for effectively managing employees, which includes the hiring process, adhering to HR regulations, onboarding processes, and tips on how to keep your employees engaged and build on their strengths. You will also learn how to delegate specific duties for employee development.

Auditing & Monitoring: Michelle will cover the seven elements necessary to have an effective compliance program. You will learn methodologies on how to establish auditing parameters based on those elements; you will also learn auditing best practices and how to communicate audit results with providers.

Risk Mitigation: You will learn step-by-step methods on how to compile and analyze your data, perform investigations, implement control measures, and continually monitor for compliance.

Session Topic
Don't Gamble with Your Resources When It Comes to Denials and Claim Management!
Amy Redmond, CHBME
Vice President of Revenue Integrity
Innovative Healthcare Systems, Inc.

With shrinking payments and smaller margins, effective claim management and reducing the number of denials received in your office is more important than ever. In this dynamic session, you will learn:

  • How to identify the gaps that exist in your claim management workflow
  • The key metrics that should be used to measure
    operational performance
  • How to instruct staff to look at claims management with a different, more effective approach
  • The top five actions you can take today to make an immediate impact on your overall performance that will shift costs in a positive direction for you and the clients you serve







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