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February 2020 Cigna News: CignaforHCP.com is Getting a Facelift

CignaforHCP.com is Getting a Facelift 

The Cigna for Health Care Professionals website (CignaforHCP.com) is undergoing exciting changes, which we anticipate will begin in the first quarter of 2020. We are updating its infrastructure, making it easier to navigate, providing increased functionality, and freshening up its look. The goal is to enhance your online experience. 

Enhancements now available on our beta site

You can see and start using some of the enhancements now by going to the beta site. Simply log in to CignaforHCP.com, click the Launch Beta Site link (Exhibit 1) at the top of the dashboard or the Working With Cigna web page, and begin navigating. If at any time you want to return to the original website, there are links you can click to go back to it. (Exhibit 2

Enhancements include:

New login page 
This page has a cleaner look to help you navigate the website with more ease.
Personalized dashboard 

  • User-specific tiles. Once logged in, you’ll only see tiles to sections of the website to which you have access. 
  • New general tiles. Two new general tiles have been added: Patients and Claims. You can use them to access flagged patients, claims, and most recent searches (if you have those entitlements). There are also links to the search page, so that you may begin a new patient or claim search. 
  • New website access manager tile. The dashboard for website access managers includes a new Manage User Access tile. This will give them a quick way to see who in their office has requested access to the website, and approve and assign access to them.  

Working with Cigna web page easier to use 
This web page has been updated with a cleaner layout that should make choosing your options simpler and quicker. 

Please note that initially the enhanced Working with Cigna web page will contain only some of the functions you may be accustomed to seeing, depending on the functions you are currently assigned to. Until they are all available, you’ll be able to access them by linking back to the current version of CignaforHCP.com. You’ll find links to these function on both the dashboard and the Working With Cigna web pages. 

We invite you to tell us what you think of your experience by clicking the feedback button (Exhibit 3).

Watch for more information coming soon.

Exhibit 1

Exhibit 2

Exhibit 3

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