Sick of losing business to competitors who underprice you and offer poor service and performance? What about competitors who falsely claim they are better than you and generate “10-30%” increases in collections? If you are better than your competitors, there is a way to hold (or increase) pricing, win new business and retain business fighting off low priced and poor performing competitors. The key is analytics. In this session we will debunk many of the RCM metrics used in marketing, show you what to focus on and how to calculate it, then walk you though how to use your performance metrics to win and retain high margin business.
Presented by: Sean McSweeney, MBA, Chief Executive officer, Apache Health
Recorded at the HBMA 2019 Fall Conference
CHBME: 1 CEU
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