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Recover Fast, Perform Strong in RCM: Why Recovery Speed Beats Perfection

June 3rd, 2026

Recover Fast, Perform Strong in RCM: Why Recovery Speed Beats Perfection

Presented by Charles Achampong

Wednesday June 3rd, 2026
10am PT / 11am MT / 12pm CT / 1pm ET

This program is scheduled for 60 minutes and is valid for 1 CHBME credit.

Member Price: $49.00
Non Member Price: $99.00

Description:
RCM is a high-pressure, fast-moving environment where complexity is constant. Claims get denied, rules change, documentation arrives late, systems shift, and teams are expected to adapt - often all at once.The real challenge isn’t preventing every problem. It’s how fast leaders and teams recover when friction shows up.

In this virtual session, Charles Achampong shows leaders how to create space before reacting so performance doesn’t collapse under pressure. That space is what makes Failure Immunity possible.Without it, teams panic, blame, or rush. With it, they reset, learn, and move forward stronger.

Failure Immunity teaches leaders how to recover faster, think clearer, and carry less emotional weight when things don’t go as planned. Charles isn’t here to teach you how to avoid every mistake. He’s here to help you shorten the distance between a setback and a strong next decision, so performance stays high even when pressure and complexity collide.

You’ll leave with practical tools to recover faster, lead steadier, and keep teams performing—especially when things don’t go according to plan.

Learning Objectives:
Course participants will be able to:

  • Recognize how pressure and emotional reactions affect performance in RCM teams
  • Use the Failure Immunity framework to recover faster, think clearer, and carry less emotional weight when things go off track
  • Lead their teams to recover quickly and keep performing when pressure and complexity show up

Speaker Bio:
Charles Achampong doesn’t just give talks. He creates moments where people stop, breathe, and see pressure, failure, and leadership a little differently.

A keynote speaker, award-winning storyteller, and Executive in Residence, Charles helps leaders build failure immunity: the ability to recover quickly, think clearly, and carry less emotional weight when things don’t go as planned. His work isn’t about chasing perfection. It’s about helping leaders recover quickly and clearly when things don’t go as planned. His work is rooted in the Power of Pausing, showing how well-timed pauses after setbacks prevent panic, blame, and burnout from hijacking performance.

Charles has shared his work with corporate executives, government leaders, educators, entrepreneurs,and community change makers. His stages include the Conference Board of Canada, McKay CEO Forums, and BMO.

An exceptional storyteller, Charles delivers experiences that are thoughtful, practical, and deeply human,helping audiences recover faster, lead better, and perform strong when pressure is high and complexity is constant.

Refund Policy:
Please see the HBMA Refund Policy page for details on refunds for educational events and products

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