Beyond the Hype: Leveraging AI for Operational Efficiency in Revenue Cycle Management

Beyond the Hype: Leveraging AI for Operational Efficiency in Revenue Cycle Management

Presented by Andrew Jahnke

Tuesday April 14th, 2026
10am PT / 11am MT / 12pm CT / 1pm ET

This program is scheduled for 60 minutes and is valid for 1 CHBME credit.

Member Price: $49.00
Non Member Price: $99.00

Description:
Artificial Intelligence (AI) is increasingly reshaping the healthcare revenue cycle — but turning AI potential into real operational value requires clarity, strategy, and compliance.While many EMRs now include embedded AI, there are expanding opportunities to apply AI across revenue cycle workflows in ways that are secure, measurable, and cost-effective.

In this session, attendees will be shown how AI is actively being used today to streamline key RCM functions such as claims optimization, invoice processing, denial management, and patient billing support — as well as internal operations like customer service and IT service desk automation. We’ll share how to leverage AI internally to reduce technician burden, increase staff satisfaction, and achieve meaningful ROI.

Crucially, we’ll walk through the strategic alignment framework for AI adoption —highlighting what success looks like, what to avoid, and how to ensure buy-in across teams.Attendees will also learn how to evaluate vendors and safeguard PHI with proven technical guardrails that ensure compliance with HIPAA and payer requirements.

This session will give RCM professionals a clear, practical roadmap for adopting AI in ways that support cost-efficiency, workforce sustainability, and long-term operational excellence.

Learning Objectives:
Course participants will be able to:

• Recognize how AI can be applied beyond clinical systems to improve key revenue cycle and business operations.
• Understand how to deploy AI technologies within a healthcare environment without compromising patient privacy or violating compliance regulations.
• Evaluate how AI can streamline manual RCM workflows, improve team efficiency, and support compliance with both HIPAA and payor-specific requirements.

Speaker Bio:
Andrew Jahnke, founder & CEO of RainTech (also known as the company’s “People Person”), brings over 25 years of IT leadership and innovation to his role. Since RainTech’s inception in 2001, the company has been rooted in the rigorous and demanding healthcare industry,rising to the challenge of ever-increasing security threats, strict regulatory environments,and complex systems infrastructure.

Recognizing that technology is only as powerful as the people and purpose behind it, Andrewis guided by a people-oriented philosophy. RainTech’s mission — to cultivate environments where individuals thrive and lead together — reflects Andrew’s personal ethos and commitment to elevating the human experience at the center of every decision.

Andrew has built RainTech into a first-class Managed Services Provider (MSP) and ManagedSecurity Services Provider (MSSP) by focusing on hiring top talent. His strategy is simple but transformative: recruit and empower elite technologists who not only bring technical expertise but also share RainTech’s core values of growth, understanding, integrity, diversity,and empowerment. This approach ensures that healthcare organizations receive innovative, tailored IT solutions that align with their missions of care and service.

Under Andrew’s leadership, RainTech has pioneered solutions like custom cloud infrastructures and advanced security systems, allowing clients to scale seamlessly while staying secure and compliant. But Andrew’s true passion lies in fostering an empowering workplace culture. By creating an environment where his team feels valued, trusted, and supported, Andrew ensures RainTech’s clients benefit from an energized, highly skilled,forward-thinking partner.

Andrew’s vision isn’t about IT excellence; it’s about building long-term partnerships grounded in shared principles, helping individuals thrive confidently in an increasingly connected and complex world, to build stronger, more resilient communities.