Automating RCM Phone Calls with SuperDial

Automating RCM Phone Calls with SuperDial

Presented by Zachary Antell and Sean McSweeney

Thursday August 14th, 2025
9am PT / 10am MT / 11am CT / 12pm ET

Member Price: Free
Non Member Price: $99.00

Description:
SuperDial uses voice AI agents to automate the high-friction, payer-bound calls that slow down revenue cycle operations – including prior auths, claim status checks,  and eligibility verifications. Unlike basic autodialers, SuperDail’s advanced AI agents can easily navigate complex phone trees, converse naturally with payer reps, document outcomes in real time, and escalate to human staff when needed. The result: 4x greater throughput and higher accuracy, all supported by an AI-powered QA layer.

In this session, we’ll cover:

• How SuperDial works, with real examples and workflows
• What sets us apart from other voice automation tools
• Sample call recordings and customer outcomes
• Why Sean McSweeney joined as an advisor, and how he sees voice AI reshaping the RCM landscape

Zachary Antell
Zachary leads sales at SuperDial, where he brings over 10 years of experience in enterprise tech, including sales roles at Oracle and MongoDB. Raised in a family of healthcare professionals, he combines technical depth with real empathy for the day-to-day challenges faced by RCM leaders. Zachary’s background has helped shape SuperDial’s go-to-market strategy and deepen its customer partnerships across the RCM ecosystem.

Sean McSweeney
Sean McSweeney is a nationally recognized expert in healthcare RCM, automation, and AI. He is the CEO of Voyant Health, which advises medical billing firms and private equity investors in the RCM space. Previously, Sean led Apache Health and Cobalt Health (now part of Coronis Health), where he pioneered the use of AI in billing analytics.

Sean earned his MBA with highest honors from Columbia Business School and a bachelor’s in engineering and physics from Dartmouth. He has spoken at multiple HBMA events and has served on the association’s Data Science and Innovation Committees.