How to Grow and Retain Business with AI
Presented by J. Gautam Char
January 11th, 2023
10am PT / 11am MT / 12pm CT / 1pm ET
Webinar Level: Advanced
This program is scheduled for 60 minutes and is valid for 1 CHBME credit.
Member Price: $49.00
Non Member Price: $99.00
Billing companies must constantly find innovative ways to retain existing clients, expand service lines to increase their value, and acquire new business. AI (Artificial Intelligence) can help you outperform competitors so clients stay with you.
Identifying and stemming revenue leakage will improve your customers’ gross margins and reduce expenses. Providing transparency to the health of their business builds trust and reduces client hand holding while also creating opportunities to grow your business. Insights that are generated when AI and machine learning (ML) algorithms are applied to RCM data are key to creating value in all three areas.
Gautam Char will share his recipe for attracting new business and retaining existing clients through deep analytics.
Outperform competitors so clients stay.
Improve gross margins.
Reduce client management overhead.
Improve client retention – stickiness.
Deliver benefits of self-service for them and you.
1. Retain existing customers and create transparency to the health of their business with automated delivery of key performance indicators (KPIs).
???????2. Identify additional areas of revenue leakage that plague your clients and upsell additional services to solve those problems.
3. Rapidly resolve denials and other underperforming workstreams using machine learning (ML) technologies to create a differentiator from your competitors.
4. Create highly satisfied referenceable customers to grow business even faster.
Gautam Char is a seasoned business leader who is skilled in heath information technology and revenue cycle management. He has a wealth of experience bringing products to market and rapidly growing companies. Known for building high performance teams that create valuable products and solutions for customers, Char’s talent for collaboration and his industry knowledge will position WhiteSpace Health for growth and excellence. Most recently, Char was President of Healthcare at Kriya Capital, an investment firm with a healthcare portfolio that includes patient and RCM products, and services for providers. Prior to that, he spent over a decade at IKS Health as Chief Operations and Technology Officer. Mr. Char earned his Bachelor of Technology in Electrical Engineering from IIT Delhi and his master’s degree in computer science from Rutgers University.
Please see the HBMA Refund Policy page for details on refunds for educational events and products