Healthcare Business Management Association - HBMA
Leading the Business of Healthcare Login

Patient Consumerism Why Patient Engagement is More Important than Ever


How do providers turn the patient consumerism challenge into an opportunity?

The rise of consumerism in healthcare adds yet another dimension to an already challenged revenue cycle. Embracing opportunities afforded through digital communication channels and focusing on a positive patient payment experience can turn the problem into an opportunity. In this webinar, we’ll go over strategies for where and how to interact with your most important community—your patients—to build positive and profitable relationships. Attendees will walk away with insights on creating a powerful digital connection with patients to maximize collections and increase loyalty.


Presented by: Heather Kawamoto, VP Product Strategy at Waystar

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