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RCM Advisor

Quarter 4 2026 - Volume 31, ISSUE 4

From Typewriters to AI: What We Learn from Four Decades in Medical Billing

Feature Story

By Jeff Hillam


There is a particular type of credibility that only comes from having lived through an entire industry’s evolution, not merely having read about it or reviewed it in a case study but actually sitting at the desk while it happened. Letty Flores, Project Manager at Red House Medical Billing, has that credibility. Her career began with a typewriter and a stack of paper claims...

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