Link: Online self service for care providers
Get your staff ‘Link-wise’ in three easy, free online WebEx sessions. Link’s self-service tools quickly provide the comprehensive answers you need for most UnitedHealthcare benefit plans. Drop that phone, cut the fax and rid your desk of the paper vortex. Become ‘Link-wise’ today.
Start Here: Get the Online Access You Need
Register for a webinar plus Q&A designed specifically for HBMA members who service care providers with multiple Tax IDs.
Build Your Team’s Core Knowledge
Register for the Core Link apps webinar plus Q&A to learn how to use two of Link’s most-used apps:
- eligibilityLink: View ID cards, detailed patient eligibility and benefits information
- claimsLink: Get claims status, detailed payment information and submit corrected claims and reconsideration requests online.
Manage Prior Authorizations and Notifications?
Register for this webinar plus Q&A to learn an easier and faster way to manage prior authorization/notification requests with the Prior Auth and Notification app. Learn how to submit, view requests submitted by others, check status, update requests and how to find prior authorization/notification requirements.
Need Help Now?
Our tutorials and other resources are available 24/7 here.
How to Access Link Apps
Sign in to Link and click on the Link button in the top right corner. An Optum ID is required to access Link – click on New User to get started.
We’re Here to Help
Questions? Call our Connectivity Help Desk at 866-842-3278, option 1, from 7 a.m. – 9 p.m. CT, Monday through Friday.
Save time and money with Link. That's the power of self-service.
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