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July 2019 Humana News: Simplify Overpayments by Managing them Online

Simplify overpayments by managing them online.

The overpayments tool on the Availity Provider Portal makes managing Humana overpayments easier than ever. You can reduce overpayment resolution time by managing your overpayment requests from multiple payers online with this user-friendly tool.

The overpayments tool can help you:
•    Streamline processing with real-time inventory management, user work assignment, electronic documentation and case-history maintenance
•    Find out about overpayments faster with online notifications
•    Request help with a specific overpayment

To find the overpayments tool on the Availity Portal, click “Claims & Payments | Overpayments.” If you do not see the tool on the “Claims & Payments” menu, ask your organization’s Availity administrator for access.

Learn more about tools for working with Humana online at Humana.com/ProviderSelfService.

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