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February 2020 Humana News: Unlock your Access to the Latest Tools for Working with Humana Online

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02/01/2020

Unlock your Access to the Latest Tools for Working with Humana Online

The Availity Provider Portal on Availity.com has the most up-to-date tools for working with Humana online. As a multi-payer portal, Availity allows you to interact securely with Humana and other participating payers without the need to use multiple systems or remember different usernames and passwords for each. 

Here’s how you can get started using Availity:

If your organization has an Availity account, contact the Availity administrator within your organization to request a user ID and access to specific tools on the portal. 

If you don’t know the name of your Availity administrator or you are unsure if your organization has an account, you can begin the registration process and it will alert you if an account exists for your organization’s tax ID or NPI. Go to Availity.com and click “Register” to start. 

If your organization does not have an Availity account, your organization can designate an Availity administrator to register for a new account. The administrator should be someone with the legal authority to sign agreements for your organization (typically an office manager) or that person’s designee. Your administrator can then add users to the account and grant access to specific tools. 

To register, the designated administrator should: 

  1. Go to Availity.com
  2. Click “Register.” 
  3. Complete the registration form. 

Once your organization and your provider clients are registered, contact your clients and request that they assign the Availity administrator role or administrator assistant role to one or more users in the organization or office. The administrator(s) or administrator assistant(s) from your organization will then be able add others from your staff as users to the provider organization.

If you need assistance with registration, call Availity Client Services at 1-800-AVAILITY (1-800-282-4548) Monday through Friday between 8 a.m. and 7:30 p.m. Eastern time.