you positively even if they don’t sign up. and if the company charging the low fee does not do a good job, they may call you back next year and be a better client as a result. – Susan Frager We are now considering outsourcing to try to reduce our costs. We are also revamping our internal processes to try to reduce costs. – Franco Rizzolo, National Billing Solutions, LLC We point out that those companies are not providing similar services since we are a specialty billing company, but we still lose some clients to companies charging cheaper fees. – Sally Eggleston, MBA, RT(T), President, RCBilling bringing technology and man power is our core mission. our expertise and proprietary methods set us apart from competition, irrespective of market pricing. – Julia Solooki, MBA, ClinicSpectrum medical billing services that offer a low percentage really only go after the “low hanging fruit.” filing appeals, sending patient statements, extra costs extra. Providers need to read the fine print! We provide tiered service contracts with a competitive base rate for comparable services and add tiers for components of revenue cycle management the big box groups don’t perform. – Yvonne Moncovich, SPHR, CPCO,StraightLine Medical Billing LLC next SOUND OFF! Give Us Your Opinion: TELL US HOW YOU ARE KEEPING CLIENTS FROM EHR COMPANIES WHO TRY TO “POACH” THEM. We’re looking for your opinion. How have these issues impacted your business? Please send responses to the email address listed below or scan the QR code at right with your smartphone! EMAIL soundoff@hbma.org by Friday, december 6, 2013 CONGRATULATIONS To Our New CHBME Members! Matthew Bero, CHBME vice President uP medical management, inc., marquette, mi company membership since 1993 Tammy Caldwell, CHBME billing director encompass medical Partners, llc, fort collins, co company membership since 1992 Beth Cesta, CHBME vice President Premier Physician services, dayton, oh company membership since 2001 Michelle durner, CHBME President applied medical systems, inc., durham, nc company membership since 1994 Rick Kleehammer, CHBME vice President of operations innovative healthcare systems, inc., edmond, oK company membership since 2005 Teresa O’Lear, CHBME office manager advanced billing, inc., franklin, tn company membership since 2007 the journal of the healthcare billing and management association 7
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