Healthcare Business Management Association - HBMA
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The Importance of Consumer Healthcare Payments
By Jeff Lin

The US healthcare payments market is expected to reach an estimated $5 trillion per year as a total of both payor and consumer payments by 2022, according to the Centers for Medicare & Medicaid Services (CMS). However, a 2014 Consumers Union report says more than 30 percent of those dollars are considered to be wasted due to inefficient payment processing and antiquated paper-based billing and administrative processes.

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