Healthcare Business Management Association - HBMA
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The Costs and Implications of EHR System Downtime on Physician Practices
By Mark R. Anderson, CPHIMS, FHIMSS

Government funding incentives (ARRA HITECH Act) to implement electronic health record systems (EHR) are driving most physicians towards the selection and implementation of EHR applications that are appropriate to their practice. However, even though the average practice takes more than 120 days to select their EHR solution, 87% of practices spend no time evaluating the service levels and uptime associated with these installations, instead leaving this important criterion in the hands of the software provide..

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