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Recording: Don’t Gamble with Claim Denials
Amy Redmond, CHBME, Vice President of Revenue Integrity, Innovative Healthcare Systems, Inc.
With shrinking payments and smaller margins, effective claim management and reducing the number of denials received in your office is more important now than ever.
Learning Objectives - At the end of this session, participants will be able to:
• Identify the gaps that exist in your claim management workflow
• Define key metrics that should be used to measure operational performance
• Instruct staff to look at claims management with a different more effective approach
• Outline the top five actions you can take today to make an immediate impact on your overall performance, shifting costs in a positive direction for you and the clients you serve
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