Aetna Helps You Understand Electronic Claim Reconsideration
Aetna has created the Reconsider Claim tool, available on its secure provider website on NaviNet, to allow you to submit online requests to have Aetna reconsider claims. The Reconsider Claim function allows you to submit requests for issues related to a single claim or multiple claims.
To help you use this tool, Aetna has created a resource document that outlines some of the key things to know to utilize the tool effectively.
Click here to access the resource document.