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Aetna Aetna - HBMA Healthcare Business Management Association

Avoid Lines with Aetna's Self-Service System

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08/21/2014

The following is a message from Aetna: 

Why wait in line? There's no waiting when you use our self-service system.

Whether it's checking to see if a procedure needs precertification, seeing a patient's copay or getting claims status, our automated telephone service is always available.

Download the following documents to learn more: 

Aetna Voice Advantage Reference Guide

Aetna Voice Advantage Helpful Hints