Healthcare Business Management Association - HBMA
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2017 Summer Executive Series - Increased Patient Financial Responsibility: The Consumer Payor

The growth of high-deductible health plans (HDHPs), including health savings accounts (HSAs), is pushing primary payment responsibility toward consumers turning them into The Consumer Payor. With this growing reality, providers will be challenged to overhaul their payment processes or face lost revenue as well as poor patient retention. Billing companies will likewise need to consider technologies, and best practices, to better enable and assist providers to identify and clarify the patient responsibility quickly and to improve collections and payment options.

Learning Objectives – At the end of this session, attendees will be able to:

1. Identify and embrace this growing patient financial responsibility and define specific actions needed to engage with patients as early as possible in the care process.
2. Define some best practices for clinicians and their administrative staff that outlines how to identify patient responsibility and communicate options openly with their patients.
3. Identify specific technologies needed by Billing Companies to better enable their providers and define an action plan to increase patient revenue retention.

Presented by: Timothy Mills, Chief Growth Officer, Alpha II​
Date:  Wednesday, June 28, 2017​
Time:  1:00pm ET

Cost: $49 for members, $99 for non-members

Increased Patient Financial Responsibility: The Consumer Payor is the first program of the 2017 Summer Executive Webinar Series. Please register here for this individual webinar. If you would like to register for the full series, please click here


Refund Policy:
Please see the HBMA Refund Policy page for details on refunds for educational events and products