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HBMA 2020 Speakers

Kristen Callaway 
CEO, Strategic Practice Solutions

New Tools for a New Decade: Redefining RCM and Boosting Productivity
Thursday, September 17
4:00 PM ET - 5:00 PM ET

Since 1998, Kristin has been involved in physician billing, revenue cycle management (RCM), medical practice management consulting and insurance claims. Kristin created SPS in 2010 after working with physician practices and facilities where she found billing and collections processes were lacking in efficiency and effectiveness. Kristin has a proficiency for hands-on development of staff and streamlining of RCM workflows.

Jason Ciment
CEO, Get Visible Inc.

Marketing Strategies: Using Content to Promote Your Business
Tuesday, September 15
2:45 PM ET - 3:45 PM ET





Ed Kennedy, CPP
Director, Relatient

Creating a Patient-Centered Financial Experience
Wednesday, September 16
4:15 PM ET - 5:15 PM ET

Ed Kenney is an RCM veteran, having spent over 25 years in the healthcare technology and payments market. As an active participant in helping solve critical problems in the U.S. healthcare system, Ed offers the kind of practical insight and tangible strategies that only come from years of hands-on work with healthcare technology companies like Allscripts, Vantiv, and Clearwave. Through Ed's work with some of the healthcare's technology leaders, he's helped hundreds of medical providers and third-party billing companies optimize their processes, serve patients better, and adapt to the quickly changing healthcare RCM environment. Ed is a member of HFMA and HIMSS.

Sumit Mahendru
Director, Savi Group, Inc.

The Future of Healthcare...Data! Innovate for the Future Leveraging Data to Improve the Bottom Line
Wednesday, September 16
4:15 PM ET - 5:15 PM ET

Sumit Mahendru is Managing Director of SAVI Group, Inc., a nationwide healthcare revenue cycle, analytics and medical records management company.    SAVI Group was launched in 2004 to meet the healthcare industry’s challenges of rising costs and lower collections, to reduce the mountain of paperwork needed for medical insurance companies, and to meet compliance requirements.    SAVI’s PMS (Practice Management Solutions) provides a seamless interface between caring for patients and the business of medicine helping medical practitioners navigate successfully through today’s increasingly complex healthcare environment to collect the maximum reimbursement in the shortest timeframe possible. Located in Southern California, SAVI services clients across a variety of specialties throughout the United States of America. Certified ISO 27001 and HIPAA Compliant, SAVI has been recognized as a Nasscom Emerge 50 2009 company, Red Herring 2010 Global Winner, and Silicon India's Top 10 Medical Billing & Coding Service Providers 2019. SAVI’s satisfied client testimonials and referrals are the biggest measure of the success that SAVI has earned with their customers. Sumit also holds a Lean Six Sigma Black Belt.

Timothy Mills
Chief Growth Officer, Alpha II

Bring Evenue Integrity Back to the Claims Process During COVID-19
Thursday, September 17
2:15 PM ET - 3:15 PM ET

Timothy Mills serves as the Chief Growth Officer with Alpha II LLC, providing solutions for coding, compliance, claims editing, and revenue analysis for healthcare professionals, clearinghouses, and government entities. Tim has extensive experience in clinical, financial and administrative outsourced technology services as well as turn-key solutions to the provider, hospital, health system, and health insurance marketplaces.â�¯ Prior to joining Alpha II, Tim served as the Senior Vice President with RestorixHealth, a wound care management company.â�¯ Prior to RXH, Tim was Senior Vice President with Avisena (now Medusind), a practice management and RCM/Billing company. Tim also served as the SVP with NaviNet working collaboratively with providers, payors, and patients across the complete continuum of care.â�¯ Tim also served in senior leadership roles with Spheris (now M*Modal), CareScience, and Kinetra (an EDS/Eli Lilly Company) and has been a Healthcare and Information Technology executive for more than thirty (30) years.â�¯ Tim has been an active member and speaker with MGMA, AHIMA, HIMSS, HFMA, and HATA.

President, Revenue Cycle Coding Strategies LLC

The New World of E/M: 2021 and Beyond
Monday, September 14
2:30 PM ET - 3:30 PM ET


Penny Noles
President, CEO, and Founder, Health Business Navigators

Payer Contracting - Assessment and Renegotiation Process Overview
Monday, September 14
2:30 PM ET - 3:30 PM ET 

Penny has spent 18 years on the payer side of the industry and 22 years on the provider side...Here are just a few of her accomplishments. Penny founded HBN in 1999 - a firm that focuses solely on payer contracting and credentialing nationwide. HBN earned the distinction of being an MGMA national AdminiServe Partner for 9 years. Prior to HBN she was Senior VP of Business Development for US HealthWorks, heading up the acquisition process for 23 deals involving nearly 100 clinics in 7 states that included approximately $100 million in revenue.  She renegotiated the payer contracts nationwide and achieved delegated credentialing with all payers. Earlier in her career she spent 6 years at Allmerica Financial where she was assigned to the project of starting Private Healthcare Systems (PHCS). She oversaw the contracting and credentialing of over 180,000 providers nationwide and headed up Allmerica’s product development for health plans in all 50 states. She spent 6 years at BCBS Massachusetts where she piloted a number of HMO products and was heavily involved in negotiating self-funded arrangements for employer, union and association health plans. Penny speaks regularly at MGMA national and state conferences, MGMA Financial Management and Payer Contracting specialty conferences, and for DecisionHealth and other local and national organizations. She has presented at numerous specialty board meetings for physicians, does webinars, and is called upon by industry news writers for articles and opinions on health plan and credentialing issues and trends.  She is known for her practical, candid, methodical, “can do” attitude in tackling the challenges of contracting and credentialing. Most importantly though, Penny rolls up her sleeves, negotiating payer agreements and tackling credentialing challenges on a daily basis on behalf of practices nationwide, giving her insight and keeping her up to date on the trends and health care practices’ business issues that need to be understood, renegotiated and/or managed.


Eric Rubenstein, MS, CFE
Director of Litigation Fraud, Waste and Abuse Support

Anatomy of a Healthcare Fraud Investigation-the OIG Perspective
Thursday, September 17
2:15 PM ET - 3:15 PM ET

Eric Rubenstein has spent in 25 years of federal law enforcement service as a Senior Special Agent for OIG, and won Agent of the Year in 2001. He has 20 years of presentation experience at the National Health Care Anti-fraud Association, and served as a staff instructor at OIG's Special Agent Basic Training Program.  Eric has been a facilitator at the Federal Law Enforcement Training Center's OIG Academy, and Eric's recent presentations include presentations at the AAPC NYC Chapter and Regional conferences.

Eric Termuende
Co-founder, NoW Innovations

Opening Keynote
Monday, September 15
1:00 PM ET - 2:15 PM ET