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RCM Advisor: The Journal of the Healthcare Business and Management Association

Q1 2019

Maximizing Revenue and Relationships

RCM AdvisorThis issue of RCM Advisor is focused on operations. The cover story discusses modern solutions to boost revenue collections. Other feature articles cover mobile payments, medical coding and documentation, IT challenges, and more. You'll also see updates from recurring columns Coding Corner, Software Talk, and From the Road. (HBMA member? Access the digital edition.)

From the latest issue of RCM Advisor.

Maximizing Revenue and Relationships in the Age of Patient Consumerism
By Randy Blue M.Ed., CRCR 
Every station in the revenue cycle has room for improvement, and it’s difficult to keep those processes efficient and optimized for maximum recoveries in conditions of continuous change. 
Read this article.

Taming the Medical Billing Beast
By Tyler Williams
Medical practice billing is a fickle beast regardless of specialty. Highly trained physicians are under constant pressure to see more patients and reduce costs while still providing the highest level of care to every patient. 
Read this article.

Picture This: Mobile Payments Remove Billing Inefficiencies
By Deirdre Ruttle 
Paper seems to be everywhere in healthcare. There are an estimated 3,000 printed pages per consumer healthcare record. The industry’s paper problem runs particularly deep in healthcare payments, where every touchpoint is dominated by paper as the primary form of communication, including paper medical bills to patients. 
Read this article.

Want to learn more? Download the Table of Contents for the current issue of RCM Advisor.

About RCM Advisor
RCM Advisor is the official member publication of HBMA. Its mission is to publish timely, industry-leading articles that HBMA members and non-members can put to work. It is a valuable communication tool for healthcare billing and management professionals, with articles written by industry experts on the latest billing and healthcare management topics, as well as general management issues relevant to healthcare business owners.

HBMA members receive six print issues of RCM Advisor each year and have access to the digital editions and archives available online.

Not a Member? Subscribe to RCM Advisor
Now all healthcare professionals can benefit from the best practices, thought leadership, tools and actionable tips featured in each issue of RCM Advisor. HBMA offers both print + digital and digital-only subscriptions to non-members.

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Editorial Contributions
We are always looking for relevant, timely, industry-focused content to publish in upcoming issues of RCM Advisor. If you are interested in contributing to RCM Advisor, email the RCM Advisor editor at