Nicole Harper, PhD, MBA, RHIA, CCS-P and C-CDI, Director, Revenue Cycle, St. Vincent Health, Revenue Cycle Operations
This presentation is designed to outline some of the large-scale initiatives healthcare professionals are facing and discuss ways to leverage historical preparation (i.e. ICD-10) for the purposes of future success!
Learning Objectives - At the end of this session, participants will be able to:
• Apply the outcomes of the past two years of ICD-10 preparation
• Increase credibility with their clients
• Discuss change management tactics for future success
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