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HBMA Billing: The Journal of the Healthcare Business and Management Association


January/February 2017

Billing Efficiencies: The Lifeblood of Survival

HBMA Billing January/February 2017This business development-themed issue explores how businesses will have to adapt to survive looking toward the future of the industry. The cover story takes a deep dive into why efficiency is so important, and what companies can do to become more efficient. Other articles provide practical advice on automating processes, marketing efforts for success, and improving prescribing efficiency.  (HBMA member? Access the digital edition.)

From the latest issue of Billing.
Hiring Mr. Automation
By Roxanne Smith-Kovac
I started in medical billing with an actual typewriter and file cabinets all around me. Each step of the billing process was done manually, and although it took longer than it does today, the objective was the same: Get the claim paid!
Read this article.

Transforming the Patient Experience
By Jeff Lin
A digital wallet allows a consumer to store payment information electronically. Most consumers already use this kind of payment functionality on any number of e-commerce sites they frequent, but they might not realize they are managing a digital wallet.
Read this article.

How to Ensure a Vibrant Future in the Medical Billing Industry
By Dave Jakielo
As Charles Dickens wrote in A Tale of Two Cities, "It was the best of times, it was the worst of times." Despite not being in the medical billing industry, his quote rings true in our industry today.
Read this article.

Want to learn more? Download the Table of Contents for the current issue of Billing.

About Billing
Billing is the official member publication of HBMA. Its mission is to publish timely, industry-leading articles that HBMA members and non-members can put to work. It is a valuable communication tool for healthcare billing and management professionals, with articles written by industry experts on the latest billing and healthcare management topics, as well as general management issues relevant to healthcare business owners.

HBMA members receive six print issues of Billing each year and have access to the digital editions and archives available online.

Not a Member? Subscribe to Billing
Now all healthcare professionals can benefit from the best practices, thought leadership, tools and actionable tips featured in each issue of Billing. HBMA offers both print + digital and digital-only subscriptions to non-members.

Subscribe to Billing

Editorial Contributions
We are always looking for relevant, timely, industry-focused content to publish in upcoming issues of Billing. If you are interested in contributing to Billing, email Billing editor Emily Schmitt at

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