Experience Doesn’t Cut It HIRE WITH SKILLS, VALUES, AND PRACTICES IN MIND By Kevin Herring hat comes to mind when you think of the book title Chainsaw? How about the scariest, bloodiest horror movie you ever saw? If that's what popped into your head, thousands of employees and investors would say you were on the right track – they were all “bloodied” by the socalled turnaround expert and CEO described in this 1990s book, the full title of which is Chainsaw: The Notorious Career of Al Dunlap in the Era of Profit-at-Any-Price. al Dunlap rose to stardom because he tried to save troubled businesses quickly by closing factories and laying off thousands Experience without the right skills, the right values, and the right practices may not be enough. of employees, sometimes paring down a company to a fraction of its former size. He was soon dubbed "Chainsaw al." unfortunately for "Chainsaw," the securities and exchange Commission got wind of questionable accounting practices, also a "Chainsaw" trademark, and banned him forever from earning a living through mass “slaughter.” His prize? Being officially designated "One of the 20 worst CeOs of all time." Considering his track record, you're probably scratching your 26 HBma BIllINg • NOVemBer.DeCemBer.2014 head wondering why companies kept hiring him. But if you were on the hiring team of any of his business victims, you might have also thought that he was the man for the job. Why? Because your company needed help, and you wanted someone who had lived through a similar experience. Who better to hire than a known turnaround expert, right? Well, maybe not. experience without the right skills, values, and practices may not be enough. so, here are a few questions that should be answered before you fall on your sword over a coveted candidate's job experience. 1) Your candidate may have the experience you're looking for, but does that mean they have the right skills? I recently heard a business owner describe how he came up with a great hot sauce recipe and bottled it. He ruined the dinner he prepared for a special someone he wanted to impress, and she bailed on him. He was so upset, he threw everything spicy he could find into a pot, intending to punish himself – a little weird, admittedly. as luck would have it, family and friends happened to stop by, and they took a few sips before he could warn them about the spiciness. It turned out to be extremely tasty! Now, W
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