The value of an HBMA membership is enormous for a solo biller. The listserv itself is worth the price of admission. I have learned all sorts of things, including various ways to structure a contract, how to (sometimes) get through to CMS, and how to handle difficult client situations. I wish I could attend every conference and webinar, but the ones I do are packed full of information that is available nowhere else. How could a company my size possibly keep up with ICD-10, 5010, HIPAA, etc? HBMA helps me do that without drowning in information. I have met other billing companies who share my specialties, and we consult with each other offline. I refer at least two prospects a week to the Biller Search feature of the HBMA website. I know that I'm pointing them in the direction of an ethical, qualified billing company. – Jean Thoensen, President, PsychBiller, LLC I have benefited as an HBMA member in that I have a constant, reliable source of advice and information at my fingertips through our terrific network of members and HBMA committees. I have met and continue to meet other billing service owners who have provided much-needed guidance. It is refreshing to know that you have somewhere to turn to when you have a need and that others are very willing to help. – Theresa Wilson, CEO, Practice Synergy, LLC I have been a member of HBMA for approximately 18 years now. I have been in business for almost 21 years. I credit that success to my membership, educational opportunities, and the many friends who I have had the pleasure of knowing and working with from HBMA. In addition, I have served on several committees and have had the honor of serving on the board of directors, where I am now in my second term. The greatest successes have come from those opportunities to help guide and give back to the organization that has given so much more to me and my business. For any member who has not had the pleasure of working on a committee, I challenge you to get involved! The return on your investment (time) is rewarded in more ways than you will ever know. – Cindy Groux, President, Health Care Practice Management Members can submit questions/topics to the message board, broad based or specific. Generally within minutes, reliable responses are received from members like Bob Burleigh and Dave Jakielo. This is in addition to all the sincere responses submitted thus far. It doesn't get much better than that! – Alisa Rivera, Director of Operations, Medical Management Corporation of America To touch on some of the high points, HBMA has yielded: • Practical advice for managing revenue cycle management activity • Awareness and access to subject matter experts to meet specific needs • Easy access to tools and resources our company needs (i.e., vendors, products, and services) • The opportunity to build meaningful relationships that yield tremendous value, both relationally and as support at various stages of leadership/management • Participation in work activity and leadership in areas of my core competency decision making We live in a day and age where general information is very accessible electronically (listservs, key websites, Google, et. al.). However, the foundation of everything that still brings me value from HBMA began at the in-person events, such as the spring and fall conferences, Owners and Managers, Compliance, Executive Development Summit, Capitol Hill day, etc. The most benefit to me personally has clearly been at the point of “engagement.” The more involved I’ve been, the more I’ve been able to give and receive. – Don Rodden, Principal, HealthPro Medical Billing, Inc. Being a member of HBMA is like having a carte blanche insurance policy. The benefits include education, networking, exposure, bonds, and friendships. I know of no other reputable organization out there offering topics specific to billing services like HBMA. If I take on a new specialty, branch out into another state, want to consider a new product or service, or just need to update policies, there are multiple people I can turn to for guidance, including the HBMA home office and staff. My list of “benefits” can go on and on. – Debbie Campbell, President and CEO, Medical Business Office, Inc. next SOUND OFF! Give Us Your Opinion On: OFFERING PAYMENT PLANS TO PATIENTS We’re looking for your opinions. How have these issues impacted your business? Please send responses to the email address listed below or scan the QR code at right with your smartphone! EMAIL soundoff@hbma.org by Friday, March 22, 2013 THE JOurnAl OF THE HEAlTHCArE BIllInG AnD MAnAGEMEnT ASSOCIATIOn 7
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